airBaltic named most punctual airline in the world

airBaltic, who was the first airline in Europe to introduce on-time arrival guarantee in early 2009, achieved a punctuality rating of 94.4%, meaning more than 9 out of 10 airBaltic flights arrived on-time. airBaltic is followed in the top 10 by Copa Airlines, Azul, Japan Airlines, All Nippon Airways, Finnair, TAM, Austrian Airlines, Hawaiian Airlines, LOT. Martin Gauss, Chief Executive Officer of airBaltic: “Our customers can rely on a consistently punctual service. We are a very proud team at

to have achieved this result for the second year in a row, especially since we see fewer European carriers in the TOP10 ranking compared to a year ago.” John Grant, executive vice president, OAG says: “A really big congratulations to everyone at airBaltic; winning once is great, to do it for two consecutive years in our industry is a fantastic achievement and testament to the management team and all employees of the company.” Monarch Airlines is the only UK airline to make the top 20 list, placing 14th.