British Airways debuts self-service boarding gates

To make passing through the airport easier and faster for travellers, BA has opened three automated boarding gates for domestic flights at Heathrow's Terminal 5. Using an automated biometric technology allows passengers to simply scan their own boarding pass before boarding the plane.

At security, a digital facial scan is taken of the passenger, which then gets matched with the passenger’s face at the gate when presenting the boarding pass. This technology that British Airways is introducing is more advanced than alternative systems currently deployed by other airlines and airports.

The introduction of the new gates are part of wider investments in new technologies that will improve the customer experience during their time at the airport, British Airways said in a press release.