Etihad Airways to introduce advanced baggage tracking system

Etihad will implement Luggage Logistics’ advanced Baggage Management System (BMS) across its global airport network. The system will help Etihad track where bags are at any point along their journey. BMS will integrate with flight schedules, passenger information and departure control systems, which, according to Etihad, will increase the speed at which guest’s bags can be identified and transferred from the aircraft to the airport terminal, and onto connecting flights. This will improve efficiency loading aircraft and keep departures on schedule. “The partnership with Luggage Logistics will greatly improve the identification, management and transfer control of guest baggage across our global airport network including at our Abu Dhabi base. The new baggage management solution will enhance the guest experience by reducing lost or misplaced luggage, minimise delays commonly associated with baggage management, while optimising our flight operations,” said Geert W. Boven, Etihad Airways’ Senior Vice President Airport Services.